Privacy Policy

1. Introduction

Welcome to Bear Essential’s Privacy Policy.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, products, and services.

This policy applies regardless of where you access our website from. It also explains your rights and how the law protects you.

2. Important Information and Who We Are

a) Purpose of This Privacy Policy

This Privacy Policy explains how Bear Essential collects and processes your personal data, including when you:

Sign up for our email list, competitions, or free resources
Submit a query through our website
Purchase products or services from us

This website is not intended for children and we do not knowingly collect data from individuals under the age of 18.

This policy supplements any other privacy notices we may provide and is not intended to override them.

b) Changes to This Privacy Policy

We keep our Privacy Policy under regular review. Any updates will be posted on this page, and the “Last Updated” date will be amended accordingly.

It is important that your personal data is accurate and current. Please inform us if your details change.

c) Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. If you click those links, third parties may collect or share data about you. We are not responsible for their privacy practices, and we recommend reading their privacy policies before sharing personal data.

3. The Data We Collect About You

We may collect and process the following types of personal data:

Identity Data – First name, last name, title, date of birth
Contact Data – Billing address, delivery address, email address, phone numbers
Financial Data – Bank account details, payment card details
Transaction Data – Details of payments to and from you, products/services purchased
Technical Data – IP address, login data, browser type and version, time zone, operating system, and device details
Profile Data – Username, password, purchases, preferences, feedback, and survey responses
Usage Data – How you use our website, products, and services
Marketing and Communications Data – Preferences for receiving marketing and communications

We also collect Aggregated Data for statistical purposes, which cannot be used to identify you unless combined with personal data.

We do not collect Special Categories of Personal Data (e.g., race, religion, health data) or data about criminal convictions.

4. How We Collect Your Data

We collect data in the following ways:

Direct interactions – When you fill in forms, contact us, purchase products, or create an account
Automated technologies – Cookies, analytics, and tracking tools when you use our site
Third parties – Payment processors, analytics providers (e.g., Google Analytics), and public records

5. How We Use Your Personal Data

We will only process your data where the law allows, including:

To perform a contract with you
Where necessary for our legitimate business interests
To comply with legal obligations
With your consent (e.g., for marketing)

6. Data Retention

We keep personal data only as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting requirements.

After the retention period, your data will be securely deleted or anonymised.

7. Data Security

We have implemented security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Despite these measures, no method of transmission over the internet is 100% secure. We encourage you to protect your account details.

8. International Transfers

Your personal data may be transferred outside of your country, including to countries that may not provide the same level of data protection. Where this occurs, we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

9. Your Legal Rights

Under GDPR, POPIA, and CCPA, you may have the right to:

Access your personal data
Request correction or deletion
Object to processing
Request restriction of processing
Withdraw consent at any time
Request a copy of your data (data portability)
Not be discriminated against for exercising your privacy rights (CCPA)

To exercise these rights, contact us using the details below.

10. Cookies

Our website uses cookies to enhance your experience, analyse traffic, and improve our services. You can set your browser to refuse cookies, but some site features may not function properly.

For more details, please see our Cookie Policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Bear Essential
Email: bearessentialgirls@gmail.com
Address: Fourways, JHB
Telephone: 062 722 7707

Compliance Check:

GDPR – Includes lawful bases, data subject rights, international transfers, and retention.
POPIA – Includes purpose limitation, minimality, and lawful processing.
CCPA – Includes right to know, delete, opt-out of sale, and non-discrimination clause.